Loyalty card

Loyalty card

Dear customers,

 

we appreciate your support and the feedback that you give us!

Lately, we’ve noticed that you haven’t been enjoying our loyalty program as much as you used to before. And we definitely can’t leave it like that!

 

Based on your suggestions, we decided to come up with a brand new loyalty program that will better accommodate your needs better.

To start something new, something else has to end. Current loyalty program will therefore be terminated on 31 May 2019. We will not be admitting any new members into the loyalty program.

 

New loyalty program will not allow for transferring previously acquired points, so you need to turn your points into orders by 31 May 2019 at the latest. After this date, points on the accounts will be annulled and we will start working on the new program. The validity of the plastic VIP cards will be cancelled as well.

 

We can’t wait to introduce the new loyalty program to you in autumn!

 

Team dobeado

 


Do you have your loyalty card?

It’s simple to use

 

  How to collect bonus points?
You don’t have to care about anything in our e-shop, because you’ll obtain a 7% bonus automatically after each login. But there are a few exceptions – payments with a discount voucher or using bonus points; we can’t give you bonus for those.

  How to use bonus points?

Points can only be used for payment for a whole order. Partial payment with points is not possible. In case that you place an order that reaches the value of points in your account, system will automatically offer you payment using points in the payment methods step at checkout.

Just choose goods with a same or lower value in comparison with your credit balance. Because payments with bonus points can’t be combined with other payment methods. You can see your credit balance directly in your user account. Bonus points are valid for 2 years since your last purchase. Let us know if you’ve lost your card. We can block it and protect it from misuse.

 

Do you have any questions? Or do you need our help?